Privacy Policy -

Last updated: September 11, 2026

SmartRobotics (“we,” “us,” or “our”), accessible at smartrobotics.com.ng, is committed to protecting the privacy of our customers, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, delivery/billing address, and payment details provided when you place an order, create an account, or contact us.
Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
Communication Data: Records of correspondence when you contact us via email, phone, WhatsApp, or our contact form.

2. How We Use Your Information

To process and fulfil orders, including delivery and payment confirmation
To respond to inquiries and provide customer support
To send order updates, receipts, and, where you have opted in, promotional communications
To improve our website, products, and services
To comply with legal obligations and prevent fraud

3. Sharing of Information

We do not sell your personal information. We may share information with:

Logistics and delivery partners, to fulfil orders
Payment processors, to complete transactions securely
Regulatory or law enforcement authorities, where required by law

4. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7. Your Rights

In accordance with the Nigeria Data Protection Act (NDPA) 2023, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal exceptions
Withdraw consent to marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

9. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: admin@smartrobotics.com.ng